The app uses a device’s camera and GPS signal to offer accurate real-time support and guidance. The Aira app is an interactive tool that enables riders with visual disabilities to connect with highly-trained professionals trained to help read signage, identify obstacles, identify bus stops and offer verbal step-by-step travel directions. Through Aira, an app available on any iOS or Android smartphone, users can receive free, one-on-one assistance riding the bus and navigating to and from any bus stop in Milwaukee County. The Milwaukee County Transit System (MCTS) and the Milwaukee County Office for Persons with Disabilities (OPD) are proud to offer an innovative service that supports MCTS riders who are blind or low vision. In the 70 cities that have implemented the system, Crawford also details that general public transit use has consistently increased by around 50% across North America.Aira is a smartphone app that allows users who are blind or low vision to receive free, one-on-one assistance using the Milwaukee County Transit System. it's an easy fare that I can access with my mobile phone or with my smart card," she explains. "Fare capping naturally simplifies the fare experience for riders.
Starting in early March 2023, the app will include an option to add money to use for bus fare.Ĭrawford details how the fare-capping system has been implemented in other larger cities around the world such as London and New York with favorable results. Bonnie Crawford is general manager of UMO mobility, which is the app that many MCTS riders use to pay their bus fare.
The UMO app will also be getting an update. For more information on fare structures, visit /WisGo to learn more about the weekly and monthly fare caps. Fares will be $1 per ride for reduced fare riders (seniors, kids ages 6-11, and those with a qualifying disability) with a cap of $2 per day. Riders will not need to pay for any additional rides once they hit that fare cap. In this new system, the fare structure will cost $2 per ride for regular fare riders that caps at $4 per day. Winter explains the new system by saying, "It counts the number of rides that you take, and the reason it does that is that as you're paying cash fare, then you will, as you ride throughout the week or the month, you will earn the value of that pass earlier than you would have otherwise."
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